Practical support for Ukrainian refugees:
From procedures to transport, accommodation and jobs

With more than three million refugees fleeing Ukraine, and thousands more crossing the borders every day, hundreds of initiatives have sprung up to provide practical support in neighbouring countries and beyond, ranging from small volunteer NGOs to major international organisations and state services. Below is a list of just some of these initiatives and how you can access the support. We will continuously update this page, so please check regularly for new opportunities.

NEIGHBOURING COUNTRIES

HUNGARY
MOLDOVA
  • Dopomoga.gov.md – the main website for Ukrainian refugees, set up by Moldovan government, includes information about: banking facilities, housing (including free options), so-me support, info for medical care, support for kids, employment, food etc.).
  • ‘First source’ of information provided by Moldovan government, Telegram channel – link
  • Facebook page for helping Ukrainians and info – link 
  • Main Facebook group to find and offer help to refugees – link
  • Telegram channel offering help for Ukrainians – link  
  • Viber support for Ukrainians – link 
  • FAQ about entering and transiting Moldova as a refugeelink
  • Free transport from Moldovan border – link
  • Guide for refugees link
  • How to apply for asylum in Moldova link
  • Info about queues on the border link
POLAND
ROMANIA
SLOVAKIA

OTHER EUROPEAN COUNTRIES

AUSTRIA
BELGIUM
  • Info Ukraine. General information for Ukrainians coming to Belgium, including registration, accommodation, children, medical care, support if you feel you are being exploited, pets, legal aid, banking services and much more. Also available in Ukrainian.
  • City of Brussels: information for refugees, including registration, shelter and social support, education and childcare, and language support.
  • Temporary protection application and registration for Ukrainians: practical info and links including Heysel registration centre (in Ukrainian).
  • RTBF Ukraine: Belgian news and useful content for Ukrainians translated into Ukrainian, available on three separate channels: DAB + and streaming (web and radio player), rtbf.be/dossier/ukraine page with daily articles in Ukrainian, radio and French lessons, Telegram channel, which will publish all articles in Ukrainian.
  • Facebook group for solidarity actions for Ukraine.
BULGARIA
  • Facebook group offering information about accommodation and support to refugees.
  • People fleeing from Ukraine can use BDZ trains free of charge.
CROATIA
  • Civil Protection Directorate: leaflet in Croatian and Ukrainian with instructions and useful information for Ukrainian refugees, to be distributed at Croatian border crossings. Includes information on nearest reception centres in Osijek, Varaždinske Toplice, and Gospić, and regional Red Cross offices.
  • People fleeing from Ukraine can use HŽ Putnički prijevoz trains free of charge with ‘solidarity tickets’ and with a “Help Ukraine Ticket”.
CYPRUS
CZECH REPUBLIC
DENMARK
ESTONIA
FINLAND
  • Finnish Immigration Service – instructions on arriving in Finland from Ukraine, including temporary protection and asylum, access to accommodation, services and work, and continuously updated FAQ – available in Ukrainian.
  • People fleeing from Ukraine can use Onnibus transports and VR trains free of charge. They can also benefit from a 95% discount on net fares for one-way Finnair tickets from Warsaw, Krakow, Gdansk, Budapest and Prague to Helsinki.
FRANCE
  • Information for Ukrainian displaced people and seeking to apply for temporary protection in France government website in Ukrainian.
  • City of Paris: practical information for refugees including reception centres, temporary accommodation, psychological support, and assistance to Ukrainian youth and students. In French and English.
  • People fleeing from Ukraine can use SNCF and Thalys trains free of charge.
GEORGIA
  • ‘Spend 4 Seasons in Georgia’ (Public group in FB) – In the light of the current events, the platform which was initially designed to boost the image of Georgia, country’s tourism potential & attract more tourists from the whole world is now fully dedicated to serve as a support platform for all those who can help Ukrainians both located in Ukraine and Georgia. Ordinary citizens are offering shelter, humanitarian support, collecting funds, clothes & other primary items, transportation, jobs. 
  • NGO ‘HelpUkraine.ge’ – A Georgian based volunteer group focused on helping Ukrainian people with humanitarian aid. This non-profit organisation is working directly with the Ukrainian Embassy to help coordinate any assistance necessary including collecting food, medicine and any essential household goods. 
  • RELOCATION.GE – Support project for Ukrainian citizens in Georgia, connecting people who are in difficult life situations with people who are ready to help. The project offers support with accommodation, medical care & humanitarian aid (food & hot meals, clothes & shoes, hygiene kits)
  • UNHCR Georgia – UNHCR Georgia is offering Ukrainian refugees offers legal assistance, support on social issues and for human rights related issues. 
    •  Hotline: +995 577 415 610
    • Email: geotbprt@unhcr.org 
    • Address: 2a Kazbegi Avenue, 0160, Tbilisi, Georgia 
  • Rights Georgia – for Legal Assistance: Hotline: +995 593 111 405, email: office@rights.ge, Address: 11a Gakhokidze Str., 0160, Tbilisi, Georgia
  • World Vision Georgia – for Social Issues: Hotline: +995 577 045 645, Address: 67B Zhiuli Shartava Str., Tbilisi, Georgia
  • Public Defender of Georgia (PDO) – for Human Rights related matters: Hotline: 1481, email: info@ombudsman.ge, Address: 80 David Aghmashenebeli Ave., 0102, Tbilisi, Georgia.
GERMANY
GREECE
  • Ministry of Migration and Asylum – Information for Displaced Persons from Ukraine: includes information on arrival, temporary protection, accommodation, unaccompanied minors and FAQs ranging from schools to health care and travelling with pets – available in Greek, English and Ukrainian.
IRELAND
  • Irish Refugee Council. Provides useful information to people fleeing Ukraine. 
  • Information about the lifting of visa requirements for Ukrainian citizens travelling to Ireland can be found here.
  • Citizens information, provides all the necessary information and important links in order to apply for international protection in Ireland.
  • Ukrainian Crisis Centre in Ireland – Website containing information about donations, legal, medical & general support, jobs & volunteering for Ukrainian refugees in Ireland.   Hotline: +353894425522 (10:00 – 19:00 Dublin Time [GMT+00]), email: irelandstandswithukraine@googlegroups.com.
  • People fleeing from Ukraine can use free of charge: Irish rail trains, Bus Éireann transportation and Expressway transportation.
ITALY
LATVIA
  • Gribu palīdzēt bēgļiem – NGO helping asylum seekers.
  • Information for Ukrainians coming to Latvia – https://www.ukraine-latvia.com 
  • www.propozycii.lv On this website, you can find information about the supply or services of Latvian SMEs and NGOs to people from Ukraine. You can use this website if you’re looking for a vet, a barber, want to buy a bike, have coffee, or you need other services, or just community support.
  • Aid provided by the City Council of Riga – The current information on the services offered to refugees from Ukraine can be received 24/7 via the toll-free phone number: +371 80000800 (in Latvian, Russian, and/or English) or on-site at the Riga Congress house, K. Valdemara iela 5, on working days from 9:00 – 18:00.
  • Healthcare paid for by the Latvian state – All the state funded healthcare services are available for free to every Ukrainian citizen who arrives in Latvia or is already here and cannot return home due to war. More information is available by calling the toll-free information line +371 8000 1234. Communication in English and/or Russian. Working hours from Monday to Thursday: 8:30 – 17:00; on Friday: 8:30 – 15:00). When calling using a foreign number, use: +371 67045005.
  • People fleeing from Ukraine can use Latvijas dzelzceļš trains free of charge.
LITHUANIA
LUXEMBOURG
NETHERLANDS
  • Immigration and naturalisation service: Coming to the Netherlands as a Ukrainian
  • Emergency reception centres: special emergency reception centres have been opened by Dutch municipalities, for example in The Hague (in Ukrainian), Groningen, Amsterdam and Maastricht (also include local resources for refugees). The reception centres offer sleeping places for people with Ukrainian nationality, and also for people with a Ukrainian residence permit – e.g. a Syrian with an asylum permit in Ukraine, or a student from Nigeria with a study permit in Ukraine. Everyone who is entitled to stay in Ukraine is now entitled to reception by the municipality.
  • Dutch Council for Refugees: including information for Ukrainians in Ukrainian and Russian.
  • People fleeing from Ukraine can use NS trains free of charge.
NORWAY
PORTUGAL
SLOVENIA
  • Slovenia’s assistance to the citizens of Ukraine: government webpage providing practical information, as well as further links for support. In English and Ukrainian.
  • Call Center for information on assistance to refugees from Ukraine provides information about entry and residence in Slovenia, procedures for international protection and information on how individuals or organisations can provide financial or material assistance. Call daily from 8am to 6pm. For calls from Slovenia use a toll free number 080 41 42, for calls from abroad use +386 1478 7530. e-mail address info.ukrajina@gov.si.
  • People fleeing from Ukraine can use Slovenske železnice trains free of charge.
SPAIN
SWEDEN
SWITZERLAND
UNITED KINGDOM
  • Information about the immigration routes available for Ukrainian nationals in the UK, British nationals and their family members. English, Українська.
  • Immigration Advice Service: Visa Concessions for Ukrainians. Information about visa concessions to support Ukrainians with valid visas in the UK as well as other measures to assist Ukrainian residents migrating to the UK. Webpage offers full details and FAQs, as well as offering free legal advice sessions for refugees.
  • British Red Cross: Help for Ukrainian nationals in the UK – a detailed resource including information on how to:
    • support family members in Ukraine
    • find out about the family migration visa
    • find out about the Ukrainian family scheme
    • get help travelling to the UK
    • find missing family in Ukraine
    • find out about temporary visas
    • find out about claiming asylum in the UK
    • get safety tips for families on the move
  • Home Office: UK visa support for Ukrainian nationals.
  • Ukraine Advice UK project – offering free UK immigration advice for people fleeing Ukraine https://advice-ukraine.co.uk.
  • Immigration Advice Service: Visa Concessions for Ukrainians. Information about visa concessions to support Ukrainians with valid visas in the UK as well as other measures to assist Ukrainian residents migrating to the UK. Webpage offers full details and FAQs, as well as offering free legal advice sessions for refugees https://iasservices.org.uk

INTERNATIONAL

Hospitality Helps Initiative
  • The #HospitalityHelps initiative – providing temporary hotel accommodation to Ukrainian residents, who are forced to leave their homes as a result of the war. The initiative connects families on the run from the war in Ukraine with hotels providing free stays in different countries (214 supporting hotels in 24 countries currently available).
International Organization for Migration (IOM)
  • IOM – International Organization for Migration – The International Organization for Migration (IOM) has set up information and support hotlines for persons fleeing Ukraine in different countries. This page compiles the currently operational hotlines, and will be updated regularly.
Refugees Welcome International
  • The NGO ‘Refugees Welcome International’ is part of a Europe-wide initiative providing long-term housing for Ukrainian refugees. If you are able to offer housing in any way shape or form, please take the time to register with us.
ICanHelp.Host

ICanHelp.Host is a solidarity platform created by a team of volunteers aiming to find homes in Europe for Ukrainian people that seek shelter. The platform connects people who need shelter with those who can help, and vice versa. If you have free accommodation to share with Ukrainian refugees, please register. If you need a place to stay, look for hosts near you on the map.

#ScienceForUkraine
  • #ScienceForUkraine – a community group of volunteer students and research scientists from academic institutions in Europe and around the world. Their mission is to collect and disseminate information about support opportunities at the university, national, and international level for graduate students and researchers directly affiliated to an academic institution in Ukraine. On this website you will find a wide range of paid academic positions for scientists (PhD student or above), academic transfer opportunities for graduate and undergraduate students, as well as temporary housing.
UkraineShelter.com
  • UkraineShelter.com – an online platform that is offering safe housing for Ukrainians displaced by the war by collecting and connecting hosts with those in need of accommodation. Useful information on immigration by country in Ukrainian here.
UNHCR
  • UNHCR support for refugees from #Ukraine – The UN Refugee Agency is working with governments in neighbouring countries, calling on them to keep borders open to those seeking safety and protection. Visit the page for the country you are going to arrive or you are in: Hungary, Poland, Romania, Slovakia. In any other country: UNHCR – Help Service.
ERA4Ukraine
  • European Research Area for Ukraine‘ (ERA4Ukraine) portal, a one-stop-shop for information and support services to Ukraine-based researchers and researchers fleeing Ukraine. The portal brings together initiatives at the EU level, per country and from non-governmental groups. It aims to help affected researchers find housing and job opportunities, facilitate the recognition of their diplomas, and offer other services.
Restoring Family Links

JOBS

AdAid.eu – for advertising professionals

AdAid.eu – A platform connecting Ukrainian advertising professionals with employers from other European countries. Whether you are an ad agency, a media agency, a production company, or a client, AdAid.eu lets you post any job vacancies you may have – on-site or remote.

#BizForUkraine

Hundreds of Ukrainian service companies ready to work remotely for you, including Engineering, Creativity, Consulting and IT: https://www.bizforukraine.com/

Happymonday.ua – job listing for Ukrainians

Happymonday.ua – Platform with 200+ job listing for Ukrainians ranging from technical to design, illustration, SEO, PPC, marketing, copywriting, etc. – both remote & physical opportunities.

JobAidUkraine.com – for Ukrainian refugees

JobAidUkraine.com – Job aid for Ukrainian refugees supports people who had to leave their country by bringing job-seekers and employers together to support the integration into the European labor market and to bring back financial security.

Remote Ukraine – connects businesses

Remote Ukraine connects businesses with Ukrainian professionals working remotely.

UA Talents – jobs for displaced persons

UA Talents – Job platform for displaced persons from and within Ukraine.

Interested in the latest news and opportunities?

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