Recommendations on digital transformation of administrative services provision and ASCs
February 26, 2021

Recommendations on digital transformation of administrative services provision and ASCs

The ‘Recommendations on digital transformation of administrative services provision and ASCs’ were developed by the EU-funded ‘U-LEAD with Europe’ programme. The document, prepared by Ukrainian and Swedish experts, features recommendations for new challenges in the field of administrative services caused by intense digitalisation on the state level and the transformation of the field of administrative services.

The document is designed to draw the attention of governmental authorities to the challenges in this area and the importance of ensuring conditions for accessible and quality administrative services.

The U-LEAD with Europe programme, funded by the EU and its Member States, contributes to the establishment of a multilevel management system, which is transparent, accountable and meets the needs of citizens.



Interested in the latest news and opportunities?

This website is managed by the EU-funded Regional Communication Programme for the Eastern Neighbourhood ('EU NEIGHBOURS east’), which complements and supports the communication of the Delegations of the European Union in the Eastern partner countries, and works under the guidance of the European Commission’s Directorate-General for Neighbourhood Policy and Enlargement Negotiations, and the European External Action Service. EU NEIGHBOURS east is implemented by a GOPA PACE-led consortium. It is part of the larger Neighbourhood Communication Programme (2020-2024) for the EU's Eastern and Southern Neighbourhood, which also includes 'EU NEIGHBOURS south’ project that runs the EU Neighbours portal.

The information on this site is subject to a Disclaimer and Protection of personal data. © European Union,