Ukraine adopts law to facilitate interaction between citizens and state
November 17, 2021

Ukraine adopts law to facilitate interaction between citizens and state


On 16 November, the Ukrainian Parliament adopted the Law on Administrative Procedure, joining EU and OECD countries in putting in place a unified administrative procedure for all interactions between citizens and businesses and public authorities.

Adoption and further implementation of this Law will allow harmonising Ukrainian legislation with the legislation of the European Union in the field of regulation of relations between the state and citizens and business, introducing the principles of fairness, transparency and mutual respect. It is an important breakthrough in the public administration reform and an integral feature of good governance,” said Ambassador Matti Maasikas, Head of the EU Delegation to Ukraine.

Deputy Minister of Justice Oleksandr Banchuk welcomed the law as “a silent revolution that radically changes the Soviet mentality in the interaction of the state with its main stakeholders – citizens.

The EU will substantially support the government in implementing the new law. Assistance will include supporting the alignment of secondary legislation, training civil servants, local self-government and administrative judges, and raising awareness of citizens and business about the new rights this law will give them.

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Press release



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