Access to basic communications: EU’s TAIEX introduces European Union principles of Universal Service to Eastern Partner countries
March 9, 2021

Access to basic communications: EU’s TAIEX introduces European Union principles of Universal Service to Eastern Partner countries


During a two-day workshop, organised on 4-5 March by the EU’s TAIEX instrument (Technical Assistance and Information Exchange), participants from the Eastern Partner countries were introduced to EU principles of Universal Service as foreseen in the European Electronic Communications Code (EECC).

The EU’s universal service rules ensure that every user can access basic communications services at a reasonable quality and an affordable price, even if the market would not provide it.

This safety net ensuring basic connectivity for all, alongside issues such as affordability, availability and financing of universal service were the highlights of discussions.

Universal Access Challenges faced by developing countries and the challenges of the Universal Service Fund were presented by a representative of the International Telecommunication Union (ITU), who emphasised the need for data driven and collaborative regulation. This will help overcome the new challenges of the digital era and ensure a consistent legal regulatory framework that can adapt quickly to respond to changing and evolving priorities.

Experts from BEREC, the Body of European Regulators for Electronic Communications, and from EU members states presented a selection of EU practices that could be further analysed by Eastern partner experts and implemented according to each country’s specifics and needs.

Providing an overview of some successful results in connecting the Research and Education Communities in the EaP, EU4Digital (EaPConnect project) highlighted measures to be considered based on practical challenges met by the project.

Find out more

Press release

Universal Service

BEREC Report on Member States’ best practices to support the defining of adequate broadband Internet Access Service

Digital Regulation Platform highlighted in ITU presentation

EaPConnect project video presentation



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